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Delivery Information

All orders include free delivery as standard and are typically despatched within 5-7 working days from the time you order. Please note that during busy times such as sales or promotions delivery time may be slightly longer.

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Customer Service Inquiries

For all customer service inquiries please contact our dedicated in-house team who will be on hand from 9am-5pm Monday to Friday.

Returns & Exchanges

We accept returns within 30 days. provided the product and packaging are returned in their original condition – undamaged and suitable for re-sale. However we do not offer returns on mattresses. Please see our full terms and conditions.

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Please fill in the form below and we’ll get back to you as soon as we can.

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Find Kinder Valley

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Kinder Valley, Brookvale Road, Birmingham, B6 7EY, UK

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Monday-Friday: 9am-5pm