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Frequently Asked Questions

You can track your order by logging into your account and viewing your order history. If you do not have an account, you can also track your order using the tracking number provided in your shipping confirmation email.

We accept returns within 30 days of purchase for a refund or exchange. Items must be in their original condition and packaging. Please contact our customer service team for more information.

You can contact our customer service team by phone, email, or through our online contact form. Our customer service hours are Monday-Friday from 9am-5pm EST.

To make a warranty claim, please contact our customer service team with your order number and a description of the issue. We will provide instructions on how to proceed with the warranty claim.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will make every effort to accommodate your request, however, we cannot guarantee that all changes or cancellations can be made.

We accept multiple forms of payment including credit and debit cards, PayPal, and Amazon Pay.

Shipping times vary depending on your location and the shipping method you choose. You can view estimated delivery times during the checkout process or by tracking your order.

If you receive a damaged item, please contact our customer service team immediately with your order number and a photo of the damage. We will provide instructions on how to proceed with a return or replacement.