Privacy Notice

This privacy notice sets out how http://kinder-valley.com uses and protects any information that you give when you use this website.

Kinder Valley is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This policy is effective from 1 August 2013.

What we collect

We collect the following information:

  • name and job title
  • contact information including email address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

We use cookies for certain areas of our website. Cookies are files that store information on your hard drive or browser that means that our website can recognise that you have visited our website before. Cookies make it easier for you to maintain your preferences on the website, and by seeing how you use the website, we can tailor the website around your preferences and measure usability of the website.

We are required under Data Protection Act 2018, GDPR UK and PECR (Privacy and Electronic Communications Regulations 2003) to tell you what cookies and other local shared objects this site sets:

Cookie Name Type Purpose
PHPSESSID First-Party: Kinder Valley only A session cookie. It is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the users computer. They typically store information in the form of a session identification that does not personally identify the user.
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Third-Party: Google Analytics Anonymous cookies that monitor how the site is used by visitors. Used by us to analyse usage and improve the site. Includes number of visits to the site, where a visitor has come from and what pages are visited.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We believe that you should not be unduly concerned with the use of cookies on this site. We will use no information obtained from the cookie for marketing purposes. We do recognise and understand that you can, should you choose, disable cookies on your browser and delete all cookies currently stored on your computer. This may prevent you from taking full advantage of the website. You can find out how to delete and block cookies for your particular browser by clicking "help??? on your browsers menu.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, you will be requested to click a box to indicate that you allow the information to be used by Kinder Valley for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@kinder-valley.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information you hold about you. If you would like a copy of the information held on you please write to sales@kinder-valley.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.